Refund policy
We want you to love your purchase from Makeup4me. If you are not completely satisfied with your order, we’re here to help.
📦 Returns
We accept returns on most unused and unopened items within 30 days of delivery.
To be eligible for a return, your item must be:
In its original condition, unopened and unused
In the original packaging
Accompanied by proof of purchase (your order number or receipt)
Important: For hygienic reasons, we cannot accept returns of opened or used cosmetics.
💸 Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment within 5–10 business days.
🚫 Non-Returnable Items
The following items are not eligible for return:
Opened or used beauty products
Clearance or final sale items
Gift cards
📬 How to Start a Return
To initiate a return, contact us at:
📧 info@mkup4me.com
Please include your order number and the reason for your return. We will provide return instructions and a shipping address.
Customers are responsible for the cost of return shipping unless the product was damaged or incorrect.
❓ Questions?
If you have any questions about our return policy, feel free to email us at info@mkup4me.com — we’re happy to help!